Terms of Service

By accessing or using the Massive website (massiveoperations.co.za) and engaging our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.

Massive provides professional web development services including, but not limited to, custom website development, frontend development, backend development, e-commerce solutions, performance optimisation, and SEO. The specific scope, deliverables, timeline, and pricing for each project are defined in a separate Statement of Work or project agreement agreed upon by both parties before work commences.

All projects require a signed project agreement and an initial deposit before work begins. Payment terms, milestones, and final delivery conditions are outlined in each individual project agreement. Late payments may incur interest charges as specified in the project agreement.

We reserve the right to pause or terminate work on a project if payments are not made in accordance with the agreed schedule.

Upon receipt of full payment, you will own all custom code and creative assets produced specifically for your project. We retain the right to display the completed work in our portfolio unless otherwise agreed in writing.

Any third-party libraries, frameworks, plugins, or tools used in the development remain subject to their own respective licences.

You agree to provide timely feedback, content, and access to third-party accounts required to complete the project. Delays caused by late provision of materials may affect delivery timelines and may incur additional costs.

The number of revision rounds included is defined in your project agreement. Work outside the agreed scope will be quoted separately and requires written approval before implementation.

We warrant that our work will be performed with reasonable skill and care. We do not guarantee specific business outcomes, search engine rankings, or revenue results from the websites we build.

To the maximum extent permitted by law, Massive's total liability to you for any claim arising from our services shall not exceed the total fees paid by you for the relevant project.

We are not liable for indirect, consequential, or loss-of-profit damages.

Both parties agree to keep confidential any non-public information shared during the course of the project. This obligation survives termination of the project agreement.

Either party may terminate a project by providing 14 days' written notice. You will be invoiced for all work completed up to the point of termination. Deposits are non-refundable unless Massive is in material breach of the project agreement.

These Terms of Service are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Johannesburg, Gauteng, South Africa, unless resolved in good faith through direct negotiation first.

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page. Your continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

If you have any questions about these Terms, please contact us at legal@massiveoperations.co.za.