Privacy Policy

Massive ("we", "our", or "us") is a web development agency providing custom web development, frontend, backend, and performance optimisation services. Our website is located at massiveoperations.co.za. You can contact us at support@massiveoperations.co.za.

We collect information you voluntarily provide when you fill out our contact form, including your name, email address, company name, project budget range, and project description.

We may also automatically collect certain technical data when you visit our site, including your IP address, browser type, pages visited, and time spent on pages, via standard web analytics tools (only if you consent to analytics cookies).

We use the information you provide to:

• Respond to your project enquiry and communicate with you about potential work
• Send you a confirmation email that we received your message
• Manage and track leads internally so we can follow up promptly
• Improve the quality of our services and website experience

We do not use your data for automated decision-making or profiling.

We process your personal data on the basis of legitimate interests — specifically, to respond to your enquiry and conduct our business as a web development agency. Where required under the Protection of Personal Information Act, 4 of 2013 (POPIA) or other applicable law, we will obtain your explicit consent before sending marketing communications.

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who help us operate our business (e.g., email delivery services like Resend), strictly for the purpose of delivering our services, and subject to appropriate data protection agreements.

We retain contact enquiry data for up to 2 years from the date of initial contact, or until you ask us to delete it, whichever comes first. You may request deletion at any time by contacting us at support@massiveoperations.co.za.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured, machine-readable format)

To exercise any of these rights, email us at support@massiveoperations.co.za.

We use a small number of cookies and local storage entries to keep the site working and to understand anonymous usage when you consent. You can review and change your preferences at any time on our Cookie Policy page.

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please contact us at support@massiveoperations.co.za.